Privacy is a more valuable commodity in the digital age. We’ve pretty much resigned ourselves to the notion that our government views our personal privacy as a privilege rather than a right and that we’ve been standing in the proverbial corner for quite a while now.
There’s a pretty pervasive “we give up” attitude regarding government data collection. We care, of course, and we don’t like it, but it isn’t within our power to resist it. This overlying sense of Big Brother watching us ironically doesn’t seem to make us any more cautious. But it’s that resigned attitude that takes the sting out of the implications of things like store discount card programs connected to our email accounts and cookies that follow us around, noting the things we like to click on and springing them on us as we search Google or scroll through our Facebook newsfeed.
The ever-evolving sophistication of online advertising techniques paint a pretty clear picture. Our online behavior and browsing habits have come to be viewed as a sort of abstract product. Advertisers, marketers, and business owners want to get at that information because it represents profit. And if more than one agenda can be addressed in one fell swoop, that’s even better. Our privacy is essentially the currency of the digital age.
Exploitation of our privacy in the name of profit increases has, inevitably, drawn attention to the ethical aspect of practices like native advertising. We’ve all experienced it at one point or another, when we search for a product or service via Google or on Amazon or eBay. Ten minutes later, upon logging into our Facebook accounts, the ads we see feature the same sort of products we’ve been perusing elsewhere. It’s sort of novel at first, and occasionally I’ve got to admit it’s been helpful. But it doesn’t take long for the creep factor to set in.
Take for example the father of a teenage girl who, irate that the store had sent his daughter baby and pregnancy tailored advertisements in the mail, demanded an explanation. The explanation was a simple one. Target’s consumer tracking tools had simply honed into the fact that the man’s daughter was indeed pregnant.
And it gets better.
According to a November article in the Atlantic, our smart technologies aren't just communicating with us, they're talking amongst themselves. And as they talk, they're providing valuable insight to advertisers about the users of those devices and the preferences they exhibit.
Increasingly, websites are providing a disclaimer notifying visitors that the site is employing the use of cookies and this is often accompanied by an opt-out option. The interesting thing about this is that the wording almost makes it seem as though agreeing to be tracked is in the viewer’s best interest. “This website uses cookies to improve your experience” is far more persuasive than “Warning! We allow third parties to track you and your data may possibly be sold to the highest bidder!”
The advent of these opt-out options on our US websites likely stems from the implementation of of the EU’s “cookie law”, which was intended to provide consumers with more options for data privacy.
It shouldn’t have been surprising to me that news sites represent the most prolific use of third-party trackers, but it did, for exactly the reasons outlined in the Libert/Pickard article.
We expect a higher standard of ethics from our news providers. This makes sense, because as we’ve established, people seek out their news from certain sites for specific reasons, and one of the most compelling is that we’ve decided we trust the information we’re receiving there.
Makes them seem a little greedy, though, doesn’t it? According to the Pew Research industry breakdown, news media represents billions of dollars in revenue. Maybe there’s a paradox there. Is the news industry’s impressive profit a direct and clear result of its use of third-party trackers? Research shows, for example, that the print segment of the news industry isn’t as close to its deathbed as we’ve been led to believe.